FAQs

How Accurate are Aplomb’s translations?

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How does Aplomb assure Accuracy?

Proof reading as standard, & experience ensures professional quality translations

 “We have an eye for detail.”

Aplomb’s Quality Guarantee.

We are so confident of the quality of our translation service that we offer a 30-day peace of mind guarantee and are always available to resolve queries with regard to a translation.

 

How does Aplomb ensure Quality?

  • Choosing the right people to deliver enables Aplomb to start each job one step ahead on quality.
  • We can do this because we have an exceptional team of translators, interpreters, and managers and we know each member well.
  • Our excellent relationships with our translators and interpreters means we can trust them to deliver.

 

Professional Quality

  • At Aplomb, Exceptional Qualifications and Experience produce quality translations and interpretation.
  • Aplomb uses real field experts who are also professional translators & interpreters.
  • Translators’ specialisms as well as their language expertise are matched to your assignment to ensure the technical vocabulary of your translation or interpretation is professionally correct.
  • All our linguists are Experienced.

Proof reading is provided as standard to ensure a professional level of accuracy & quality.

 

Every translation is thoroughly checked by our managers in-house. If changes are made, the translation is checked again.  Some translations will be edited several times before being delivered to you. We do this in a way that guarantees your translation is delivered on time, and to a high standard.

Pricing – What does it cost?

Pricing – Extreme Value, Competitive Pricinglarge-icon-02

Aplomb will always try to match a quote.

How are translation costs calculated?

Rates are calculated from the word count or character count of a completed translation. Quotations are based on the estimated final word count, allowing for expansion or contraction of text.  If the estimate is too high, the price will go down.  Price per word varies according to language and document type (unusual languages and specialist translations are more expensive, for example) and we have a minimum charge of £75 plus VAT.

 

Is Proofreading really FREE?

 

Proofreading is always included in the cost of Aplomb’s translations as we provide a full professional quality service.

All our translation prices include proofreading as standard.  Separate proofreading services are charged by the hour – which is most cost efficient.

How is Transcription priced?

Transcription is charged for on an hourly basis.  Quotes are provided in accordance with the quality of the audio provided.

How is Subtitling priced?

Subtitling is charged in accordance with the final word count, and sometimes there are formatting costs.

How are Voice overs priced?

Voice overs are charged on an hourly basis.

Legalisation & Notarisation

Happily arranged upon request.

 

How are Interpreting rates calculated?

Interpreters are charged for on a half or full day basis.

What is Aplomb’s Minimum Charge?

Our minimum charge for professional translation starts from as little as £75.00 plus VAT.

Do I qualify for a Discount?

Large translations (10,000 words or more) and runs of translations are eligible for a discount.

Ongoing interpretation assignments (longer than 5 working days) also attract a discount.

What are Urgency Surcharges?

Surcharges for urgency are incurred for overnight, weekend and bank holiday assignments.

Free Certification

Certification is provided upon request.  Always free of charge.

For a free quote from Aplomb

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Fast translations – How fast is urgent?

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Aplomb has an established reputation for providing speedy & accurate translations.

“We have an eye for detail.”

Ridiculous Deadlines – No Problem

+44 (0)20 7831 9444

 

How fast can we translate?

We would like to be able to say that there is practically no limit to our translating speed but realistically, because we don’t like to compromise on quality, about 20,000 words a day is as fast as we can translate — though this does depend on the nature of your document. We think few translation agencies can do better.

 

Speedy Translations

How fast is urgent?

For super speedy translations, we organise a team of translators working round the clock.  A proof-reader then brings together the different parts, harmonising terminology and style.  All work is supervised by Aplomb’s certified translations managers.

Normal Speed

What is the usual speed?

Normal text can be translated by a single translator at a rate of 2-3,000 words per day.  More complicated jobs — handwritten or highly technical text, or translations for publication — will be slower.

Interim measures

Can I see it before it is completed?

Because we understand that you may not be able to wait while a translation is being completed, we can return draft sections of a translation to you in the meantime, for information purposes only.  Later, we can provide you with the final, proof read version.

 

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Does Aplomb really translate All Languages?

What languages do we translate?
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We can translate all major world languages. Below is a list of the most common.

If you are interested in a language translation that is not included here, please contact us and we will see what we can do.

Languages

Languages From:
 
Languages Into:

 

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Who does the Translations?

Aplomb’s Translators arelarge-icon-02

Experienced Linguists & Subject Field Specialists

Who translates?

Tested translators who are subject specialists

Aplomb uses only experienced translators and interpreters who are mother-tongue speakers of the target language of a translation. Plus, we match your assignment with our linguists according to their specialist subject knowledge.  This is how we can guarantee accurate, quality language translation.

 

Linguists:
Aplomb’s translators and interpreters cover all major world languages.

All Languages
  • Arabic
  • Albanian
  • Bulgarian
  • Chinese
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Estonian
  • Farsi
  • Korean
  • Latvian
  • Lithuanian
  • Macedonian
  • German
  • Mandarin
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Finnish
  • Flemish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Indonesian
  • Italian
  • Japanese
  • Russian
  • Serbian
  • Slovak
  • Slovenian
  • Spanish
  • Swahili
  • Swedish
  • Thai
  • Turkish
  • Ukrainian
  • Vietnamese

 

Professional

 

In most cases, Aplomb’s translators and interpreters are members of professional associations like the Institute of Translations and Interpreting, the American Translators Association, and The Institute of Linguists. The ITI and the ATA bodies each require successful completion of professional standard examinations to attain membership.  The Institute of Linguists offers qualifications including, Diploma in Public Service Interpreting (DPSI), Diploma in Translation (DipTrans) and the Diploma in Police Interpreting (DPI).

Many professional translators have degrees, qualifications and experience in their subject fields (law, finance, economics, medicine, shipping, engineering, etc.) and have studied and worked in their language pairs alongside their original career development, acquiring their translation skills organically.  They then formalise their language skills through professional accreditation (ITI, ATA, IoL, etc.).  Other translators and interpreters hold BA and MA degrees in translation and interpreting.  They too often sit further professional body exams.

In the EU, the lawyer linguist is a specialist who holds a law degree or GDL and who also has strong language skills.  Lawyer linguists within the EU work on translating, drafting, checking or revising legal texts.  At Aplomb, we take this as a model for all our subject fields and we actively recruit experienced specialists with linguistic skills across the world.

Training and Certification

 

At Aplomb, we provide professional development training and certification for our translators and interpreters to ensure we meet the high standards required to serve our clients.

 

Tested

 

No matter how well qualified, all Aplomb’s translators are tested to ensure they meet our high standard before being included as part of our team.  Many of our translators have worked with Aplomb since we first began and most have worked with us for years.

Experts

 

Specialist Translators are hand-picked for each job so that their expertise matches your needs.

Legal, Financial and Technical translations are carried out by the relevant legal, financial and technical specialists with the language pairs you require.

Service

 

Aplomb’s translators are professional tested translation service experts. We have strong professional supportive relationships with our translators.   This enables us to provide our unique individually tailored translation and interpreting service; including our trusted speedy deadline delivery.

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Confidentiality, how is it assured?

How does Aplomb assure confidentiality?Ear logo

Confidentiality is a standard part of our professional practice

 

Strict confidence:

Many of our translations involve sensitive legal and financial documents (see our case studies) and we handle all assignments in confidence as a matter of course.

Aplomb treats all our work as confidential.

Whether just for a quote or as part of a job, any documents we receive — and translations of documents — are safely kept and, if required, destroyed.

Confidentiality agreements

We have confidentiality agreements with our translators and interpreters.  We also have a standard client/supplier confidentiality agreement which we sign on request. We are also happy to sign confidentiality agreements you propose.

Secure document transfer

For highly sensitive documents, Aplomb is able to adapt our procedures to work within your secure document transfer system.  Aplomb can also offer tailored solutions for secure document transfer on a one-off or on an on-going basis.  We will work with you to ensure your documents are secure.

Professional Service

Our translators and interpreters are experienced professionals who are carefully selected by Aplomb.  We know our team and we work hard at developing and maintaining honest and trustworthy business relationships with all our Aplomb members.  Our translators and interpreters like working with us and we can trust that they will always remain professional and uphold our policy of confidentiality.

To discuss your security requirements, please phone: +44(0)20 7831 9444

Is it necessary to use translators and interpreters?

Why use translators and interpreters?

 

1. Clear Understanding:  Ensure your message and meaning is understood and easy to hear and read.

2. Establish Trust: Conducting business in a client’s native language improves credibility, and demonstrates care. Translations create a level of transparency which fosters trust and respect.

3. Foster Long-term Relationships: Clear understanding from the start of a contract sets the deal up for a successful completion, a solid commercial relationship, and repeat business. 

 

Proofreading, is it really free?

 

Proofreading, is it really FREE?

 

Proofreading is always included in the cost of Aplomb’s translations as we provide a full professional quality service.

All our translation prices include proofreading as standard as this is how we maintain our high level of quality.  Separate proofreading services are also availble.  These are charged by the hour – which is most cost efficient.

How do I get a FREE Quote?

How do I get a free quote?

 

email us, phone us, or use our contact button

 

For a free quote from Aplomb

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How do I get FREE Certification?

Free Certification

 

Always issued upon request.  

Just ask us for a certified translation when you send us your documents.

Happily provided for Free.

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FAQs on our hand-selected translators, interpretors, languages, free quotations, free certifications and extra Aplomb services.

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